Plan a journey worth remembering
Tell us where you've always wanted to go, and we'll craft an itinerary shaped around you — pacing, lodging, and the kind of moments no guidebook lists. Most replies arrive within one working day.
A few details, and we'll take it from here
Every journey we design begins the same way — a brief conversation. Share a destination, a season, a mood. Our travel designers read between the lines and reply with a first sketch within 24 hours, no obligation to continue.
- Hand-drawn first proposal, never a copy-paste template
- One designer assigned from first email to final toast
- 24/7 support on the road via WhatsApp & phone
- No fees until you say yes to the final proposal
Prefer to talk? Reach us on +39 071 123 4567 — Mon–Fri, 9:00–19:00 CET.
Reach the right person, the right way
Our atelier in Senigallia answers every channel itself — no call centers, no bots, no waiting music in fourteen languages.
For new itineraries, in-progress bookings, and quiet questions you forgot to ask at midnight.
For written briefs, attachments, and the kind of questions that need a paragraph rather than a sentence.
An emergency line for travellers currently on a journey with us — answered by a designer who knows your itinerary.
For editorial requests, hosted press trips, agency partnerships, and collaborations with fellow travel thinkers.
Find us in Senigallia, on Italy's Adriatic
Our studio sits two streets back from the Velvet Beach, in an old print shop whose brick walls still smell faintly of ink. Visitors are welcome by appointment — coffee is strong, and the map wall is always within reach.
When to find us at the desk
We work Italian hours, with a long lunch and a slower Friday. The phones stay on through the afternoon; evenings belong to our families.
Atelier schedule
- Monday09:00 – 19:00
- Tuesday09:00 – 19:00
- Wednesday09:00 – 19:00
- Thursday09:00 – 19:00
- Friday09:00 – 16:00
- SaturdayBy appointment
- SundayClosed
Outside these hours, leave a message — your designer will reply first thing on the next working day.
Travelling with us right now?
Our 24/7 emergency line is reserved for guests currently on a journey. For anything else, the in-atelier team is fastest during office hours.
Call the road lineFor non-urgent matters, an email to your designer is usually answered by morning.
Questions we hear most often
A handful of quick answers — for everything else, the inquiry form above reaches the whole studio at once.
How quickly will I hear back after sending an inquiry?
Within one working day, almost always by morning if you write the night before. During Italian holiday weeks (mid-August, Christmas, Easter) replies may take an extra day — we promise they're worth the wait.
Is the first proposal really free? What does it cost to plan a trip with you?
Yes. The first conversation, the brief, and the initial sketch cost nothing. Once you say yes to a proposal, a small design deposit is taken against the final trip — fully credited toward the total. We are transparent about every line, from private guides to the wine at dinner.
Can you help if I only have a vague idea — no fixed destination yet?
Honestly, those are our favourite briefs. Tell us the season, your mood, and what you want to come home feeling — we'll suggest three or four places you might not have considered, and build from the one that sparks.
Do you arrange honeymoons, family trips, and small private groups?
All three, regularly. Honeymoons are our quiet specialty; multigenerational family trips are our most-logistics-intensive joy. For groups larger than twelve, we usually suggest a private buyout of a small hotel or a sailing route — we'll explain why in the first call.
What if I need to change or cancel after I've confirmed?
Life happens — we get it. We design with suppliers whose cancellation terms are reasonable, and we always lay them out before you commit. Your designer walks you through the options and finds the path that costs the least, in money and in stress.
Read a journey before you write to us
The Journal is where our designers share what they've learned on the road — slow trains, hidden pensions, the bakery in Kyoto that opens at six. It might just be the nudge that turns a vague idea into a real trip.